The entire switching process usually takes between 2-3 weeks to complete, depending on how quickly your existing supplier and new supplier work on the arrangement. Don't worry, we'll keep you updated every step of the way. Switching energy suppliers is straightforward with us, and we handle almost everything for you - it couldn't be easier!

Exit fees may occur when you leave a fixed-term contract before the expiry date. Exit fees don't apply if you're less than 49 days away from your contract's end date, in line with the energy regulator's guidelines. Don't worry, any exit fees are always clearly displayed on the Tariff Information Label, which is presented to all customers prior to switching to a new energy supplier.

Fixed-term tariffs guarantee that rates will not change throughout the duration of the contract, whereas variable tariffs rates can change at any time. In response to the ongoing energy crisis and wholesale energy prices volatility, customers seeking peace of mind may prefer to lock in a fixed-term tariff.

Absolutely not. Did you know that your actual energy supply never changes?

The energy supplier that pays the local distribution network will change, but that's it!

We'll arrange everything once we've chosen your new supplier, meaning that your energy supply is never interrupted.